Privacy Policy

We are committed to protecting your personal data and ensuring that you have a transparent understanding of how we handle it. This Privacy Policy explains why we collect, use, store, and protect your information. It's essential for you to understand your rights as our user and what we do with the data you entrust us with.

Purpose of the Privacy Policy

This Privacy Policy aims to inform you about your data rights and how we manage personal information on our platform. By using our services, you consent to the practices outlined in this policy, which is a condition of your use.

Scope of Application

This Privacy Policy applies to all users of our platform, including those who access our website or mobile app. Your use of our services implies that you agree to be bound by this policy and its terms.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. This includes how we collect, store, and protect your personal information.

Data We Collect

We collect data from various categories:

• Personal Information: name, email, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device info, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance your experience, understand how you interact with our platform, and improve its performance. There are different types of cookies:

• Essential Cookies: necessary for website functionality (e.g., login sessions)
• Analytics Cookies: help us understand user behavior
• Marketing Cookies: used to personalize advertising and promotions

You can manage or disable cookies by adjusting your browser settings.

Legal Basis for Processing

We process personal data based on the following grounds:

• Contractual necessity (e.g., creating an account)
• Legal obligations (e.g., KYC and AML compliance)
• Legitimate interests (e.g., improving our services)
• User consent (e.g., opting in for marketing communications)

Data Sharing and Disclosure

We may share your data with:

• Payment processors to facilitate transactions
• Gaming providers to ensure seamless game delivery

Personal data is not sold, but we may disclose information where required by law. If a legal obligation arises, we will notify you and provide further details.

Data Storage and Retention

We store your personal data securely for the following periods:

• Account and payment information: until account closure or deletion
• Login logs and usage data: up to 6 months for security purposes
• Bonus and promotion history: until bonus expiration or user request for removal

We maintain secure storage practices, including encryption and access controls.

Security Measures

Our platform employs the following security measures:

• SSL encryption to protect data transmission
• Access controls to limit authorized personnel access
• Authentication processes to verify user identity
• Monitoring for unauthorized access or attempts

Your Rights

As a user, you have the following rights under data protection laws:

• Access, update, or delete your data
• Withdraw consent or object to processing

If you wish to exercise these rights, please contact us.

International Data Transfers

We may transfer personal data outside the user's country or EEA. We ensure that any transfers comply with applicable laws and regulations, including:

• Standard Contractual Clauses for secure transfer

Third-Party Services

External links or services on our platform have their own privacy policies, which may differ from ours. Space9 Casino is not responsible for external content.

Policy Updates

We reserve the right to update this Privacy Policy at any time without prior notice. We will notify users of significant changes by email or through in-platform notifications. Continued use of our services implies acceptance of updated terms.