Responsible gambling

At Space9 Casino, we take a strong stance on responsible gambling, recognizing the importance of promoting safe gaming practices among our players. We understand that gambling can be an entertaining activity, but it should never compromise one's financial stability or overall well-being. Our commitment to responsible gambling is reflected in our licensing and regulatory compliance, ensuring that we operate within the highest standards set by our jurisdiction.

We believe that all individuals have the right to gamble responsibly, and we strive to provide a safe and enjoyable gaming environment for our players. We encourage all our customers to maintain control over their gaming habits and seek help if they feel that their behavior is becoming problematic.

What Is Responsible Gambling?

Responsible gambling means treating gaming as entertainment, not a source of income. It's essential to recognize the signs of problem gambling and take steps to prevent it. Some warning signs include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gaming

Tools to Stay in Control

To help our players maintain control, we offer the following tools:

• Deposit Limits: Set limits on the amount you can deposit into your account.
• Wagering Limits: Limit the amount you can wager on specific games or sessions.
• Session Time Limits: Set time limits for gaming sessions to ensure breaks and relaxation.
• Reality Checks: Receive reminders about your gaming habits and spending.
• Loss Limits: Set limits on losses to prevent significant financial risks.
• Self-Exclusion Options: Choose to exclude yourself from gaming for a set period or permanently.

How to Request Limits or Exclusion

To request limits or self-exclusion, please follow these steps:

1. Log in to your account and navigate to the "Account" section.
2. Select the "Responsible Gaming" option and choose the tool you want to activate.
3. Set your desired limits or exclusion period.
4. Confirm your request.

Limit and exclusion requests are typically applied within 24 hours, but please note that this may vary depending on the specific requirements of our regulatory body.

Support for Problem Gambling

If you're struggling with problem gambling, don't hesitate to seek help. We encourage all our players to:

• Chasing losses: Recognize when you're trying to recover lost funds and stop.
• Borrowing money to gamble: Avoid taking on debt to fund your gaming habits.
• Lying about gambling habits: Be honest with yourself and others about your gaming behavior.
• Neglecting other areas of life: Make time for work, relationships, and personal responsibilities.

If you're struggling with problem gambling or need support, please consider reaching out to:

• GamCare
• BeGambleAware
• Gambling Therapy

Protecting Minors

We take the protection of minors seriously and strictly prohibit underage gambling. We use age verification methods to ensure that all our players are at least 18 years old (or the minimum required age in their jurisdiction). To further protect minors, we suggest:

• Parental control software: Install tools like Net Nanny or K9 Web Protection on your devices.

Resources and Useful Links

Additional responsible gambling resources available to players include:

• GamCare
• BeGambleAware
• National Problem Gambling Helpline
• Rewarding Responsibility
• The Responsible Gaming Trust

We hope that these resources will be helpful in promoting responsible gaming practices and providing support for those who may be struggling with problem gambling.